Payment terms

These payment terms and conditions are valid for Arctic Hiking and Expeditions ApS (AHE)

All stated prices are based on current purchasing price in Greenland and are in Danish Crowns (DKK) or EUROS as shown on our website. After receiving full payment prices are guaranteed.

PAYMENT

SCEDULED TOURS

The full price of the tour must be payed upon reservation unless otherwise agreed. 

PRIVATE DEPARTURES

If not otherwise agreed, 30% confirmation fee must be paid at the time of booking. Payment in full must arrive 8 weeks before departure or upon reception of invoice from AHE. Payment is expected as a bank transfer to our account. If payment is with credit cards an additional 2% is added to the price.

CANCELLATION

All cancellations must be made by e-mail to info@arctichiking.gl

CANCELLATION CHARGES

Depending on the type of tour a passenger chooses the non-refundable fee differs:
To cover costs AHE has the right to keep the fee stated below if clients formally cancel participation:

SCHEDULED TOURS

• 15% of the tour price is non-refundable.
• 50% of the tour price is non-refundable if formally canceled 42-60 days before departure.
• 75% of the tour price is non-refundable if formally canceled 16-42 days before departure.
• 100% of the tour price is charged if formally canceled within 15 days before departure.

PRIVATE DEPARTURES

• 15% of the tour price is non-refundable.
• 50% of the tour price is non-refundable if formally canceled 42-60 days before departure.
• 75% of the tour price is non-refundable if formally canceled 16-42 days before departure.
• 100% of the tour price is charged if formally canceled within 15 days before departure.

INSURANCE

All our clients are advised to have travel insurance that includes SAR (Search and Rescue).

VALIDITY OF PRICES

In our tariffs, all quoted or shown rates are based on current purchasing prices in Greenland and Iceland. If necessary AHE reserve the right without notice to change already quoted prices on the Internet or in price lists in case of currency fluctuation, government taxes, or other cost increases beyond our control. Any eventual changes in rates will not be made with less than 8 weeks‘ notice prior to arrival.

As soon as an invoice has been given out the price is guaranteed against any additional charges, except when an increase is due to obligatory government laws or currency changes. An amount equivalent to 5% of the package price will be absorbed by AHE. Amounts exceeding the 5% will be charged and clients can cancel their booking and be refunded in full if the additional charges exceed 10%.

OTHER

Note: AHE reserveS the right to alter tours and itineraries due to weather conditions, drift ice or for other security reasons. Changes or cancellations of programs at any time during a trip, can be made to ensure safety of clients and staff of AHE. It‘s a client‘s full responsibility to meet the physical fitness level requirements of their trip.

If clients are not physically fit for their tour they may be dismissed from the tour at their own expense.

No responsibility is accepted for losses, expenses due to delays, changes of flights, or other services or because of strikes, accidents, sickness, damage, negligence, weather, war, changes in schedules, or other similar causes. AHE does not assume responsibility for accidents or death that can be traced to the participant´s negligence, acts of third parties, or exterior circumstances such as weather, natural occurrences, war, or other similar causes.

BANK INFORMATION

The BANK of Greenland
Imaneq 33
3900 Nuuk

ACCOUNT:
SWIFT/BIC: GRENGLGX
IBAN: GL7564710002043596

Arctic Hiking and Expeditions ApS
B-1375
3915 Kulusuk
Greenland